Lift in conversion signals from traffic and dwell-time insights.
vs. baseline · traffic + dwell signal
AIVAT Smart Retail uses edge AI to help stores improve service, understand shopper behavior, detect security events, and optimize operations in real time.
The shift
Traditional CCTV records what happened. AIVAT helps store teams understand traffic, queue pressure, shopper behavior, and store security in real time — so they can act while it matters.
Traditional store cameras
AIVAT Smart Retail
Live
Review only
Live intelligenceRecords footage
Cameras roll. No live signal for store teams.
People counting
Live shopper counts with day-over-day comparisons.
Reviewed later
Issues surface hours or days after they impact customers.
Queue monitoring
Wait time and queue length per checkout, alerted in real time.
No zone insight
Traffic patterns and dead zones stay invisible.
Zone activity
Entrance, aisles, checkout — heat and dwell at every key area.
Reactive security
After-hours events and tailgating found post-incident.
Security events
Tailgating, after-hours presence, and suspicious activity surfaced live.
Operations
Queue analysis, heatmaps, zone counting, and security events in real time — configurable by camera, zone, schedule, and rule.
Know exactly how many customers enter and where they go next. AIVAT tracks entrance traffic and movement across key zones to help stores understand attraction, conversion, and customer flow patterns.
Camera-on-shelf module for captive-audience analytics — who looks, for how long, and what catches their attention. Plug into existing in-store cameras or compact shelf units.

Demographics
F · 28y
Attention
78%
Dwell
00:14
Module detections
05 / 05
Captive traffic
Quantify shoppers passing or pausing in front of each shelf.
Demographics
Estimate gender and age range per audience cohort.
Gaze + attention
Measure where shoppers look and how engaged they are.
Dwell + interaction
Track time in front of shelf and product interactions.
Comparisons
Compare periods, dayparts, and different shelf layouts.
Solution architecture
Introid connects to your existing video infrastructure, analyzes every frame on-site in real time, and routes alerts, insights, and actions directly into your retail operations.
IP Cameras
RTSP · ONVIF · network cameras
Analog Cameras
Compatible through DVR / encoder-based infrastructure
VMS / Recording Systems
Integrates with existing video management and recording environments
In-store edge AI Processing
Real-time video analysis deployed on-premises for fast, privacy-focused detection and response.
Dashboard
Traffic, queue, and security KPIs with evidence
Alerts
Email · SMS · messaging · webhooks
POS / ERP
Correlate traffic with sales, inventory, and operations
Loyalty / CRM
Opt-in customer programs where legally permitted
APIs & integrations
BI tools · VMS · enterprise systems
Dashboard
Live event feed, occupancy and queue KPIs, and video evidence in a single workspace — built for store managers, district managers, and operations leaders, each with the view they need.
Platform capabilities
From on-device inference to retail integrations, every layer of AIVAT is engineered for reliability, privacy, and real-time performance across the store network.
AIVAT runs inference directly on-device, reducing latency, avoiding cloud round-trips, and maintaining operation even during network outages.

Detects critical retail and security events in real time using AI models tuned per store environment.
Connects to POS, ERP, BI tools, loyalty CRM, and VMS through APIs and standard protocols.
Works with existing IP and analog camera infrastructure, including ONVIF-compatible cameras, DVRs, and NVRs.
On-device processing, configurable retention, and region-aware deployment — no cloud upload required for personal data.
Results
Real impact across service, conversion, and store security — measured in live retail environments alongside our customers.
Lift in conversion signals from traffic and dwell-time insights.
vs. baseline · traffic + dwell signal
Event detection accuracy across validated retail use cases.
Reduction in average checkout wait time after deployment.
Drop in missed after-hours incidents through continuous monitoring.
Configurable detections across aisles, checkout, and back-of-house.
Continuous store coverage, camera-agnostic.
Monitoring across entrances, aisles, checkout, and back-of-house — edge-inferenced on existing CCTV, no rip-and-replace.
Improve service, protect assets, and optimize every store with AIVAT Smart Retail. Request a demo and see the impact on your operation.