Turn existing cameras into real-time retail intelligence

AIVAT Smart Retail uses edge AI to help stores improve service, understand shopper behavior, detect security events, and optimize operations in real time.

  • Edge AI
  • Real-time analytics
  • Works with existing cameras
  • Privacy by design

The shift

From security cameras to live retail intelligence

Traditional CCTV records what happened. AIVAT helps store teams understand traffic, queue pressure, shopper behavior, and store security in real time — so they can act while it matters.

Legacy

Traditional store cameras

AIVAT Smart Retail

Live
Traditional store camera view
Review only
AIVAT retail intelligence view
Live intelligence
AIVAT acts while it matters

Records footage

Cameras roll. No live signal for store teams.

People counting

Live shopper counts with day-over-day comparisons.

Reviewed later

Issues surface hours or days after they impact customers.

Queue monitoring

Wait time and queue length per checkout, alerted in real time.

No zone insight

Traffic patterns and dead zones stay invisible.

Zone activity

Entrance, aisles, checkout — heat and dwell at every key area.

Reactive security

After-hours events and tailgating found post-incident.

Security events

Tailgating, after-hours presence, and suspicious activity surfaced live.

Operations

See every detail that matters

Queue analysis, heatmaps, zone counting, and security events in real time — configurable by camera, zone, schedule, and rule.

People counting & traffic

Know exactly how many customers enter and where they go next. AIVAT tracks entrance traffic and movement across key zones to help stores understand attraction, conversion, and customer flow patterns.

  • Entrance counting
  • Zone-by-zone tracking
  • Hourly and daily trends
  • Conversion-rate signals
Add-on module · Shelf analytics

AIVAT on the shelf

Camera-on-shelf module for captive-audience analytics — who looks, for how long, and what catches their attention. Plug into existing in-store cameras or compact shelf units.

Shelf Analytics
Live · Shelf cam
CAM · Aisle 04 · Shelf B

Demographics

F · 28y

Attention

78%

Dwell

00:14

Same AIVAT stackEdge inferenceExisting cameras

Module detections

05 / 05

  • Captive traffic

    Quantify shoppers passing or pausing in front of each shelf.

  • Demographics

    Estimate gender and age range per audience cohort.

  • Gaze + attention

    Measure where shoppers look and how engaged they are.

  • Dwell + interaction

    Track time in front of shelf and product interactions.

  • Comparisons

    Compare periods, dayparts, and different shelf layouts.

Solution architecture

Plug in. Detect. Respond.

Introid connects to your existing video infrastructure, analyzes every frame on-site in real time, and routes alerts, insights, and actions directly into your retail operations.

01Existing video sources

IP Cameras

RTSP · ONVIF · network cameras

Analog Cameras

Compatible through DVR / encoder-based infrastructure

VMS / Recording Systems

Integrates with existing video management and recording environments

Works with existing infrastructure
02Introid edge AI Engine

In-store edge AI Processing

Real-time video analysis deployed on-premises for fast, privacy-focused detection and response.

Real-time processingOn-premises deploymentPrivacy by designPer-camera calibrationScalable per store
03Outputs & actions

Dashboard

Traffic, queue, and security KPIs with evidence

Alerts

Email · SMS · messaging · webhooks

POS / ERP

Correlate traffic with sales, inventory, and operations

Loyalty / CRM

Opt-in customer programs where legally permitted

APIs & integrations

BI tools · VMS · enterprise systems

Dashboard

One screen for traffic, queues, and store KPIs

Live event feed, occupancy and queue KPIs, and video evidence in a single workspace — built for store managers, district managers, and operations leaders, each with the view they need.

Live event feed

Traffic & occupancy KPIs

Queue analytics

Heatmaps

Evidence clips

Alert routing

Role-based access

Platform capabilities

Built for real-world
retail environments

From on-device inference to retail integrations, every layer of AIVAT is engineered for reliability, privacy, and real-time performance across the store network.

Edge AI processing

AIVAT runs inference directly on-device, reducing latency, avoiding cloud round-trips, and maintaining operation even during network outages.

On-device inferenceCloud-independentReliable on-premises
Edge AI processing

Real-time detection

Detects critical retail and security events in real time using AI models tuned per store environment.

Retail & business integrations

Connects to POS, ERP, BI tools, loyalty CRM, and VMS through APIs and standard protocols.

Existing camera compatibility

Works with existing IP and analog camera infrastructure, including ONVIF-compatible cameras, DVRs, and NVRs.

Privacy by design

On-device processing, configurable retention, and region-aware deployment — no cloud upload required for personal data.

Results

Outcomes that move the store floor.

Real impact across service, conversion, and store security — measured in live retail environments alongside our customers.

Top metric

Lift in conversion signals from traffic and dwell-time insights.

+15%

vs. baseline · traffic + dwell signal

+99%

Event detection accuracy across validated retail use cases.

25%

Reduction in average checkout wait time after deployment.

80%

Drop in missed after-hours incidents through continuous monitoring.

50+

Configurable detections across aisles, checkout, and back-of-house.

Live · 24 / 7

Continuous store coverage, camera-agnostic.

Monitoring across entrances, aisles, checkout, and back-of-house — edge-inferenced on existing CCTV, no rip-and-replace.

Bring real-time intelligence to your stores

Improve service, protect assets, and optimize every store with AIVAT Smart Retail. Request a demo and see the impact on your operation.